The Pendleton County Public Library is seeking a creative, enthusiastic, friendly, and highly-engaged person to fill the position of Technology Assistant! This is a part-time position responsible for a variety of tasks within the Library, including but not limited to circulation and providing technology related services, all to help fulfill our mission to connect our community, explore the world, imagine what can be, and create.

Bachelor's degree, public service experience, and computer skills required. Employment will be contingent on a satisfactory background check, valid Kentucky driver’s license, and satisfactory driving record. Resumes can be submitted in person, via email to Resumes@pcplibrary.org, or mailed to 801 Robbins Ave., Falmouth, KY  41040. For questions call (859) 654-8535. Resumes will be accepted until the position is filled.

Hours*
Tuesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Every 4th Saturday: 8:30 AM - 5:00 PM
*Additional hours as needed

Starting Salary: $13.00 per hour

Position Title: Technology Assistant                                                                        Classification 2

Distinguishing Features of the Class: Loosely defined work assignments with minimal supervision. Exercises a moderate degree of discretion within general guidelines, practices, and procedures. Limited supervisory responsibilities. May assist with training and monitoring the work of others. May take on project leadership role within the Library and may represent the Library to the community. May assist in the development, improvement, and implementation of policies, practices, and services. Conceptualizes and solves general problems. Develops and implements activities to achieve desired results. Has and is expected to make use of specialized and/or technical expertise. Job performance skills are learned through work experience, library education, and on-the-job training.

Overview: Supports the Library’s mission by [1] ensuring that customers receive excellent public service, [2] assisting with and providing technology related programming and services, and [3] carrying out public service, circulation, and other library tasks as assigned.

Immediate Supervisor:            Technical Services Director

Positions Directly Supervised: None, but may oversee specific tasks performed by others

ESSENTIAL DUTIES AND RESPONSIBILITIES

Organization-Wide Expectations:

• Follows established Library and personnel policies, procedures, and work standards
• Provides exceptional customer service assisting library patrons, staff, and volunteers pleasantly and professionally
• Maintains confidentiality of sensitive information
• Presents the Library and its services in a positive manner
• Regularly monitors library communication venues, including but not limited to employee email, staff bulletin boards, and the intranet
• Assists in the use, maintenance, and security of Library building, property, and equipment
• Uses the Library’s automated system to check materials in/out, process holds and interlibrary loans, register new cardholders, collect fines/fees, answer inquiries, etc.
• Performs data entry tasks, including entering library database updates
• Shelves library materials and keeps the shelves neat and orderly
• Rearranges or shifts books or materials as needed
• Assists in keeping the library neat and orderly
• Assists in opening and closing routines
• Assists in the physical processing and maintenance of library materials
• Assists with library displays, including maintaining display areas
• Assists with programs, including set up and take down
• Assists customers in the use of technology available in the library, including basic troubleshooting of microfilm, photocopier, and computer problems
• Provides inquiry, reference, and reader’s advisory assistance to patrons in person, on the telephone, and/or electronically, including Library social media and email accounts, using print and digital resources
• Performs related work as required and assigned for the efficient and effective operation of the Library

Job-Specific Expectations:

• Designs, coordinates, promotes, oversees, presents, and evaluates technology related programs and activities, exhibits, and displays that meet the community’s changing needs
• Coordinates presenters, space, calendars, materials, publicity, and other resources needed to provide active and/or passive technology related programs and displays as assigned
• May work collaboratively with community members, groups, and organizations to create effective partnerships
• Keeps statistics on technology related programs and reports/summarizes outcomes of programs as requested
• May assist in providing outreach programs, including technology related programs
• May assist in the performance measurement and goal setting for technology related programs
• Assists in Library promotion, including promotion of technology related programs and services
• May monitor and report expenditures, and operate within a set budget
• May assist in minor cataloging tasks
• May train other staff as needed
• May perform activities related to the retrieval of overdue materials, including preparing/sending notices, checking shelves, and responding to questions about overdue notices

QUALIFICATIONS

 Education and/or Experience:

• Bachelor’s degree in a relevant field of study, preferred
• Relevant work experience in a public library or public service setting.
• High level of comfort with standard office software, including Microsoft Office Suite, email, internet usage, and various devices, operating systems, peripherals, and other applications.
• Valid Kentucky driver’s license

Other Requirements:

• Interpersonal skills to tactfully and effectively interact with the public and coworkers in a positive and professional manner
• Effective verbal and written communication skills
• Ability to work with minimal supervision
• Ability to adhere to prescribed routines
• Self-motivated with ability to work independently or with others in a busy environment
• Ability and willingness to learn, use, and teach new technology as it develops
• Ability to research, prepare, and teach technology to individuals and/or groups with varying levels of computer skills

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individuals may need to sit or stand for extended periods. Movement throughout the facility locating/retrieving materials and assisting users. Manual dexterity to manipulate library materials. Ability to communicate effectively, both orally and in writing. Reaching above shoulder height, below the waist, or lifting as required to file documents or store materials throughout the work day. Ability to do repetitive tasks with speed and accuracy. Employee may need to carry, push, pull or lift up to 30 pounds. Proper lifting techniques required. Push and pull fully loaded (50-100 pounds) carts. Visual acuity sufficient to read primarily typed or printed text in a variety of font sizes and styles.

Working Environment: Occasionally exposed to outside weather conditions. Noise level is usually moderate. Work may be performed in a variety of settings and locations. Possible exposure to dust and other allergens.

Work Schedule: This position requires working scheduled daytime, evening, and Saturday hours.

Note: The information in this summary indicates the general nature and level of work performed within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. This job description is not an employment contract, and is subject to change as the needs of the Library and requirements of the job change.