Full-time: Circulation Director and Marketing Coordinator

The Pendleton County Public Library is seeking a creative, enthusiastic, friendly, and highly-engaged person to fill the position of Circulation Director and Marketing Coordinator! This is a full-time position responsible for a variety of tasks within the Library, including but not limited to managing the Circulation Clerks and being in charge of library marketing; all to help fulfill our mission to connect our community, explore the world, imagine what can be, and create.

High school diploma, public service experience, and computer skills required. Employment will be contingent on a satisfactory background check, valid Kentucky driver’s license, and satisfactory driving record. Job description and hours are available at the library, and pcplibrary.org. Resumes can be submitted in person, via email to resumes@pcplibrary.org, or mailed to 801 Robbins Ave., Falmouth, KY  41040. For questions call 654-8535. Resumes will be accepted until the position is filled.

Hours*
Monday - Friday: 8:30 am - 5:00 pm
Every 4th Saturday: 8:30 am- 5:00 pm                                                                                
*Additional hours as needed

Starting Salary: $18.50 per hour

Circulation Director Job Description:

Position Title: Circulation Director                                                                                                                                          Classification 3
 

Distinguishing Features of the Class: Loosely defined work assignments with minimal supervision. Exercises a moderate degree of discretion within general guidelines, practices, and procedures. Limited supervisory responsibilities. May assist with training and monitoring the work of others. May take on project leadership role within the Library and may represent the Library to the community. May assist in the development, improvement, and implementation of policies, practices, and services. Conceptualizes and solves general problems. Develops and implements activities to achieve desired results. Has and is expected to make use of specialized and/or technical expertise. Job performance skills are learned through work experience, library education, and on-the-job training.
 

Overview: Supports the Library’s mission by [1] ensuring that customers receive excellent public service, [2] by providing outreach services with the outreach vehicle, and [3] carrying out public service, circulation, and other library tasks as assigned.
 

Immediate Supervisor: Assistant Director
 

Positions Directly Supervised: Circulation Clerks; All positions in lower classifications in the absence of , or on instruction from, the Assistant Director or Director
 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Organization-Wide Expectations:
• Follows established Library and personnel policies, procedures, and work standards
• Provides exceptional customer service assisting library patrons, staff, and volunteers pleasantly and professionally
• Maintains confidentiality of sensitive information
• Presents the Library and its services in a positive manner
• Regularly monitors library communication venues, including but not limited to employee email, staff bulletin boards, and the intranet
• Assists in the use, maintenance, and security of Library building, property, and equipment
• Uses the library’s automated system to check materials in/out, process holds and interlibrary loans, register new cardholders, collect fines/fees, answer inquiries, etc.
• Performs data entry tasks, including entering library database updates
• Shelves library materials and keeps the shelves neat and orderly
• Rearranges or shifts books or materials as needed
• Assists in keeping the library neat and orderly
• Assists in opening and closing routines
• Assists in the physical processing and maintenance of library materials
• Assists with library displays, including maintaining display areas
• Assists with programs, including set up and take down
• Assists customers in the use of technology available in the library, including basic troubleshooting of microfilm, photocopier, and computer problems
• Provides inquiry, reference, and reader’s advisory assistance to patrons in person, on the telephone, and/or electronically, including Library social media and email accounts, using print and digital resources
• Performs related work as required and assigned for the efficient and effective operation of the Library
 

Job-Specific Expectations:
• Supervises and oversees the duties of the Circulation Clerks
• Ensures that circulation staff adhere to customer service guidelines, policies, and procedures as
established by the Library
• Provides back up circulation desk coverage due to vacations or illnesses
• Maintains technological expertise and ensures that technology/computer/equipment skills of
circulation staff meet expected levels
• Manages circulation training for all new staff
• Provides training opportunities as needed and appropriate for circulation staff
• Provides support for public service by compiling statistics on library usage, program attendance,
etc.
• May assist in the development of metrics, performance measurement, and goal setting for the
circulation staff
• Assists in Library promotion
• Participates in continuing education activities to develop and maintain an awareness of current
library issues and trends
• Participates in the planning and evaluation of library services, including making recommendations
for improvements and suggestions for new services
 

QUALIFICATIONS

Education and/or Experience:
• Bachelor’s degree in a relevant field of study, preferred.
• Relevant work experience in a public library or public service setting.
• High level of comfort with standard office software, including Microsoft Office products, email, and
internet usage.
• Valid Kentucky driver’s license and satisfactory driving record.

Other Requirements:
• Interpersonal skills to tactfully and effectively deal with the public and coworkers in a positive and
professional manner
• Effective verbal and written communication skills
• Ability to work independently
• Ability to adhere to prescribed routines
• Self-motivated with ability to work independently or with others in a busy environment
• Must be able to meet and maintain Kentucky Department for Libraries and Archives certification
requirements
• Personal transportation that can be used for business travel may be required
 

Physical Demands: The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individuals may need to sit or stand for extended periods. Movement throughout the facility
locating/retrieving materials and assisting users. Manual dexterity to manipulate library materials
required. Ability to communicate effectively, both orally and in writing. Reaching above shoulder
heights, below the waist, or lifting as required to file documents or store materials throughout the work
day. Ability to do repetitive tasks with speed and accuracy. Employee may need to carry, push, pull or
lift up to 30 pounds. Proper lifting techniques required. Push and pull fully loaded (50-100 pounds)
carts. Visual acuity sufficient to read primarily typed or printed text in a variety of font sizes and styles.
 

Working Environment: Noise level is usually moderate. Work may be performed in a variety of settings and locations. Possible exposure to dust and other allergens.
 

Work Schedule: This position requires working scheduled daytime, evening, Saturday, and Sunday hours.
 

Note: The information in this summary indicates the general nature and level of work performed within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. This job description is not an employment contract, and is subject to change as the needs of the Library and requirements of the job change.

Marketing Coordinator Job Description:

 Position Title: Marketing Coordinator                                                                                                                           Classification 2

 Distinguishing Features of the Class: Loosely defined work assignments with minimal supervision. Exercises a moderate degree of discretion within general guidelines, practices, and procedures. Limited supervisory responsibilities. May assist with training and monitoring the work of others. May take on project leadership role within the Library and may represent the Library to the community. May assist in the development, improvement, and implementation of policies, practices, and services. Conceptualizes and solves general problems. Develops and implements activities to achieve desired results. Has and is expected to make use of specialized and/or technical expertise. Job performance skills are learned through work experience, library education, and on-the-job training.

 Overview: Supports the Library’s mission by [1] ensuring that customers receive excellent public service, [2] promoting and publicizing the Library and its programs and services and maintaining social media accounts and library website, and [3] carrying out public service, circulation, and other library tasks as assigned.

 Immediate Supervisor: Assistant Director

Positions Directly Supervised: None, but may oversee specific tasks performed by others. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

Organization-Wide Expectations:

• Follows established Library and personnel policies, procedures, and work standards
• Provides exceptional customer service assisting library patrons, staff, and volunteers pleasantly and professionally
• Maintains confidentiality of sensitive information
• Presents the Library and its services in a positive manner
• Regularly monitors library communication venues, including but not limited to employee email, staff bulletin boards, and the intranet
• Assists in the use, maintenance, and security of Library building, property, and equipment
• Uses the library’s automated system to check materials in/out, process holds and interlibrary loans, register new cardholders, collect fines/fees, answer inquiries, etc.
• Performs data entry tasks, including entering library database updates
• Shelves library materials and keeps the shelves neat and orderly
• Rearranges or shifts books or materials as needed
• Assists in keeping the library neat and orderly
• Assists in opening and closing routines
• Assists in the physical processing and maintenance of library materials
• Assists with library displays, including maintaining display areas
• Assists with programs, including set up and take down
• Assists customers in the use of technology available in the library, including basic troubleshooting of microfilm, photocopier, and computer problems
• Provides inquiry, reference, and reader’s advisory assistance to patrons in person, on the telephone, and/or electronically, including Library social media and email accounts, using print and digital resources
• Performs related work as required and assigned for the efficient and effective operation of the Library

 

Job-Specific Expectations:

• Actively seeks community involvement, partnerships, and sponsorships on behalf of the Library
• Works collaboratively with community members, groups, and organizations to create effective partnerships
• Oversees and creates displays, promotional materials, and campaigns to support library programming and services
• Promotes and publicizes library programs and services through various methods, including, but not limited to, flyers, bookmarks, billboards, signs, press releases, newspaper articles and ads, print and electronic newsletters, social media, and website
• Maintains library website, ensuring all information, links, photographs, etc. are current and accurate
• Assists the Director in updating the Library’s marketing plan, and follows its strategies and guidelines
• Creates messages that communicate the value of the library to the community
• May represent the library at community meetings and events to seek communication opportunities
• Orders and monitors inventory of promotional/printed supplies
• Monitors and reports expenditures, and operates within a set budget

QUALIFICATIONS

 

Education and/or Experience:

• Bachelor’s degree in a relevant field of study, preferred.
• Relevant work experience in a public library or public service setting.
• High level of comfort with standard office software, including Microsoft Office products, email, and internet usage.
• Valid Kentucky driver’s license

 

Other Requirements:

• Interpersonal skills to tactfully and effectively deal with the public and coworkers in a positive and professional manner
• Effective verbal and written communication skills
• Ability to work with minimal supervision
• Ability to adhere to prescribed routines
• Self-motivated with ability to work independently or with others in a busy environment
• Personal transportation that can be used for business travel may be required

 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Individuals may need to sit or stand for extended periods. Movement throughout the facility locating/retrieving materials and assisting users. Manual dexterity to manipulate library materials required. Ability to communicate effectively, both orally and in writing. Reaching above shoulder heights, below the waist, or lifting as required to file documents or store materials throughout the work day. Ability to do repetitive tasks with speed and accuracy. Employee may need to carry, push, pull or lift up to 30 pounds. Proper lifting techniques required. Push and pull fully loaded (50-100 pounds) carts. Visual acuity sufficient to read primarily typed or printed text in a variety of font sizes and styles.

 

Working Environment: Occasionally exposed to outside weather conditions. Noise level is usually moderate. Work may be performed in a variety of settings and locations. Possible exposure to dust and other allergens.

 

Work Schedule: This position requires working scheduled daytime, evening, Saturday, and Sunday hours.

 

Note: The information in this summary indicates the general nature and level of work performed within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. This job description is not an employment contract, and is subject to change as the needs of the Library and requirements of the job change.